Shipping policy
At HankHam Luxury Watches, we are dedicated to ensuring your purchase arrives safely and promptly. Below are the details of our shipping policy:
Processing Time
- All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
- You will receive an email confirmation with tracking details once your order has shipped.
Shipping Methods & Delivery Times
- We offer standard and expedited shipping options.
- Standard Shipping: 5-7 business days (domestic), 7-14 business days (international).
- Expedited Shipping: 2-3 business days (domestic), 5-7 business days (international).
- Delivery times may vary depending on the destination and any unforeseen delays with carriers.
Shipping Costs
- Free standard shipping on all domestic orders.
- International shipping rates are calculated at checkout based on the delivery address.
International Shipping
- International orders may be subject to additional customs duties, taxes, or import fees upon delivery. These charges are the responsibility of the recipient.
- Please ensure the shipping address is correct as HankHam Luxury Watches is not responsible for lost or delayed international shipments due to incorrect information.
Order Tracking
- Once your order has shipped, you will receive an email with tracking information. You can track the status of your order via the provided link.
Delivery Issues
- If your order is delayed or lost in transit, please contact our customer service team at hankhamwatches@gmail.com within 7 days of the estimated delivery date. We will assist you in resolving the issue promptly.
For any additional shipping inquiries, feel free to contact us:
HankHam Luxury Watches
Email: hankhamwatches@gmail.com
Phone: +65 9894 5678
Address: Suntec Tower 1, 12-07, Singapore 038987
Thank you for choosing HankHam Luxury Watches.